FAQ
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Payments
If you are experiencing issues with your payment when selecting packages please contact our tech support officer, Amanda Johnson, on 0423 748 029 or amanda@twigmarketing.com.
Please contact our Partnership Manager, Mike Hancox, on 0430 440 047 or mike@twigmarketing.com to discuss a refund or cancellation of our service.
Managing Your Account
- Login into your account via the Login button.
- Once logged, select Change Password from the menu on the left hand side.
- Follow the prompts to change your password.
- If you have any issues changing your password, please contact our tech support officer, Amanda Johnson, on 0423 748 029 or amanda@twigmarketing.com.
To reset or recover your password:
- Select the Login button in the top right hand corner of our website.
- On the login screen, select Forgotten password?.
- Enter your email address or username, then select Get New Password.
- A link will be sent to your email to help you reset your password.
Please contact our tech support officer, Amanda Johnson, on 0423 748 029 or amanda@twigmarketing.com to recover or change your username or email.