Job Description

R-25799

• Human Resources
• Deliver high-quality support to UQ staff on all aspects of employee services
• Be part of an organisation with a meaningful purpose and impact
• Plan for your future with a generous 17% superannuation allowance
• Work at our vibrant and conveniently located St Lucia campus

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you’ll have the opportunity to contribute to activities that have a lasting, real-world impact.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• Access to flexible working arrangements including hybrid on site/WFH options, flexible start/finish times, purchased leave, and a condensed fortnight
• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
• On campus childcare options
• Cheap parking (from just $5 a day)
• Salary packaging options

About This Opportunity

We are seeking an agile individual with an eye for detail to process a range of employee services to meet the operational and service delivery needs of the University.

Locally known as the Officer, Employee Services, you will be responsible for reviewing, coordinating and approving the processing of employee service transactions in accordance with relevant policies and/or external legislative and regulatory controls. It is essential that you are analytical, organised and a natural problem solver to troubleshoot/escalate complex transactions or issues that may occur during processing.

Some key responsibilities include:

• Coordinates the efficient, consistent, accurate, and timely delivery of transactions and business processes that support the delivery of high quality services in support of the client portfolio
• Approves transactions and data entry processed by Assistants HR, Employee Services in the HRIS, ensuring approvals are in place and the work is in alignment with relevant policies, procedures and the enterprise agreement
• Escalates complex issues or sensitive client needs in relation to transactional processing to the Team Leader in order to resolve and execute the transaction
• Review and action regular HRIS transactions reports to ensure internal and external audit requirements are achieved

This is a full-time, fixed-term position through to 31 December 2023.

At HEW Level 5, the full-time equivalent base salary will be in the range $74,378.89 – $82,842.92, plus a generous super allowance of up to 17%. The total FTE package will be up to $87,023.30 – $96,926.22 annually. 

About You

• Degree qualifications in Business or a related field or an equivalent combination of relevant experience in HRIS administration or shared services and/or education and training
• Knowledge and experience working with enterprise HRIS systems to manage, review and approve transactions processing services
• Demonstrated ability to apply a structured problem solving approach and good judgement to analyse, manage and resolve a diverse range of transactional issues in alignment with relevant policies, procedures and the enterprise agreement
• Experience working with enterprise technology and software solutions and systems, utilising multiple user modules for the submission of a diverse range of data and information sets
• Strong computer skills with proficiency in using the Microsoft Office products – Windows, Excel and Word

In addition, the following mandatory requirements apply:

• Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment. 
• Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits. 

Questions? 

For more information about this opportunity, please contact Ash McLennan (Team Leader, Employee Services) at a.mclennan@uq.edu.au. For application queries, please contact recruitment@uq.edu.au stating the job reference number (below) in the subject line. 
 

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section  
• Resume 

Please note that you will be asked to add all documents into the one upload box labelled ‘resume’, which is step one of the application form.
 

Other Information 

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion.  We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in our broader community, whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au. 

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.

Applications close Thursday, 25 May at 11.00pm AEST (Job Reference Number – R-25799).